Refund policy

Returns & Refunds Policy – Micioon

At Micioon, customer satisfaction is important to us.

Return Requests:
If you wish to return an item, contact us at ahmad.norbuy@gmail.com before sending anything back. We will provide instructions and confirm whether your item qualifies.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, email us with your order number and clear photos of the issue so we can review it.

Return Eligibility:
Items must generally be unused and in their original condition and packaging. Some items may not be eligible for return due to hygiene, safety, or other applicable restrictions.

Refunds:
Once an approved return or claim has been reviewed, we will notify you of the outcome. Approved refunds will be issued to the original payment method where possible.

Order Cancellations:
Contact us as soon as possible if you want to cancel an order. We cannot guarantee cancellation once an order has been processed or shipped.

For return or refund assistance, contact Micioon at ahmad.norbuy@gmail.com.